Our patients

We will explain any proposed treatment to help you decide whether to agree to it. We must by law obtain your written consent to any operation and many other procedures. Staff will explain the risks, benefits and any alternatives. You will then be asked to sign a consent form. If you are unsure about any aspect of the treatment proposed, please ask to speak to a senior member of staff.

Some procedures do not require formal written consent but staff will explain all the risks, benefits and alternatives before asking for your verbal consent.

During your stay you may need tests to find out more about your condition. The ward staff will arrange these at a convenient time. Information leaflets are available on the ward about the tests.

There are Arabic and Greek interpreters available free of charge. Translation services are also available in other languages through Language Line. Please inform the ward staff on your arrival if you require an interpreter.

All rooms are cleaned daily and we time this so it does not cause any inconvenience to you or your recovery.

We actively encourage visitors and the involvement of carers to make your stay in hospital as comfortable as possible. However, other patients may be resting or sleeping, so please ask your visitors to be considerate. For this reason we recommend no more than three visitors at any one time.

Children are welcome to visit as long as they are with a supervising adult at all times, both in the ward and outside. Visits may sometimes be restricted, for example, if there is a risk of infection.

If your relatives have any questions about your condition, they should speak to the senior nurse. We only give information to relatives and other visitors with your permission.